Returns & Exchanges
At Slick Gorilla, we want you to be fully satisfied with your hair styling products, which is why we offer a 30-day return window for items in their original, unopened condition. If your order isn't quite right, our streamlined process ensures a quick resolution for your grooming needs.
Check Eligibility
Ensure your products are unused, unopened, and in their original packaging within 30 days of delivery to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive your unique return authorization code and shipping instructions.
Pack and Ship
Securely package the items to prevent damage during transit and send them back to our warehouse using a tracked shipping service.
Receive Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing