Frequently Asked Questions
Everything you need to know about Slick Gorilla products and services.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return authorization.
Are Slick Gorilla products vegan and cruelty-free?
Yes, we are committed to ethical grooming. All our styling products are 100% vegan and are never tested on animals.
Can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I use the Hair Styling Powder for best results?
Apply a small amount of powder directly to dry hair or into your palms, then work it through your hair with your fingertips to create volume and a matte texture.